Privacy Policy

What we collect

We collect only the information you submit through our forms, marketplace checkout, support desk or application forms: your name, contact details and the content of your message or order.

Server access logs record the request path, timestamp and IP address for security and reliability purposes.

How it is used

Submitted information is used to respond to your enquiry, deliver a purchased product, provide support or assess an application. We do not sell data and we do not run third-party advertising or behavioural tracking scripts on this website.

Storage and retention

Records are stored in our own database on infrastructure we control. Enquiry and support records are retained for up to 24 months after resolution. Financial records are retained as required by Sri Lankan accounting practice.

Documents processed by Neziora Tools

Files processed by the Neziora Tools suite never leave your device. There is no upload endpoint for user documents and no server-side copy is created.

Your rights

You may request a copy or deletion of the personal data we hold about you by writing to [email protected]. We will respond within 30 days.

Contact

Questions about this policy: [email protected].